TYPE:ServiceMODEL:PassatYEAR:2022
Average Score (87 reviews):4.4
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2021
My ID4 was in shop for 82 days. 82 Days!!!! Y’all are not prepared to service these so you should stop selling them. No willingness to meet at all the additional expenses I incurred during this period. Customer service… none!!!! Don’t buy from VW. They are not honorable
TYPE:ServiceMODEL:JettaYEAR:2023
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
Excellent service
TYPE:SalesMODEL:AtlasYEAR:2024
Kevin and Jordon were great.
TYPE:SalesMODEL:ID.4YEAR:2024
Brandon was able to find the right vehicle for us!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Having made an appt. in advance re: recall, upon arriving at the dealership was told that they may not be able to do the service as not sure if the needed part was available. It was extremely upsetting as this should have been confirmed prior to me driving all the way from Gulf Shores. Fortunately, a short time later, it was confirmed.
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:ServiceMODEL:JettaYEAR:2020
Great customer service as always! Thank you
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Person that set up appointment was rude & condescending. Didn't seem to care about my warranty concerns.