Average Score (101 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

101 Ratings

4.5 Average

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  • Melvin B.02-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    I scheduled my visit and the service was done in a timely manner as promised when I dropped my car off.

  • Barbara D.02-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Excellent customer service.

  • Juanita W.02-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Jessica J.02-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Destiny as always serves A1 customer service!! For as long as the good Lord allows I will always come to VW Mobile for service. Shoutout to the tech that works on my vehicle as well !!

  • Lindsey B.02-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Lowell L.02-03-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

  • Yann C.02-02-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    My ID4 was in shop for 82 days. 82 Days!!!! Y’all are not prepared to service these so you should stop selling them. No willingness to meet at all the additional expenses I incurred during this period. Customer service… none!!!! Don’t buy from VW. They are not honorable

  • Caleb Y.02-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • April B.01-31-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Excellent service

  • Courtney P.01-30-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    Kevin and Jordon were great.