Average Score (87 reviews):4.4

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

87 Ratings

4.4 Average

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  • Pearlie F.03-16-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    The Sales Technician, Jordan, was an awesome person to work with.

  • Kenyada T.03-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Amazing staff at the intake desk for service.

  • Brandon C.03-05-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Brandon and VW Mobile have always been the best! Great service and always taken care of.

  • Rachelle R.02-27-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    My car and app will not connect. When I talked to support, they told me it could take up to 22 days to get a response! Dealership said they never seen it not work

  • Marianne N.02-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Service department is the best Very professional

  • Melvin B.02-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    I scheduled my visit and the service was done in a timely manner as promised when I dropped my car off.

  • Barbara D.02-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Excellent customer service.

  • Juanita W.02-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Jessica J.02-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Destiny as always serves A1 customer service!! For as long as the good Lord allows I will always come to VW Mobile for service. Shoutout to the tech that works on my vehicle as well !!

  • Lindsey B.02-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2024