Average Score (101 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

101 Ratings

4.5 Average

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  • Roger A.04-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    They offered me a loaner car but it only took an hour so I waited and they washed it and they had snacks and drinks and they were very friendly and accommodating

  • Prince C.04-04-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Norma M.03-30-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    It takes too long to get the financials done. Not signing the papers, but everything else.

  • Brittany L.03-29-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Ersula F.03-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Pearlie F.03-16-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    The Sales Technician, Jordan, was an awesome person to work with.

  • Kenyada T.03-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Amazing staff at the intake desk for service.

  • Brandon C.03-05-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Brandon and VW Mobile have always been the best! Great service and always taken care of.

  • Rachelle R.02-27-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    My car and app will not connect. When I talked to support, they told me it could take up to 22 days to get a response! Dealership said they never seen it not work

  • Marianne N.02-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Service department is the best Very professional