Average Score (87 reviews):4.4

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

87 Ratings

4.4 Average

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  • Derek S.04-30-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    When i picked the vehicle up it had no floor mats. It took two more visits to get the correct floor mats.

  • Melissa S.04-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Destiny was amazing! Very helpful and friendly!

  • Whitney K.04-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Mark H.04-20-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Annual preventative maintenance. All occurred as planned. Only comment was that the online status system was not kept current

  • Alfready D.04-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Roger A.04-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    They offered me a loaner car but it only took an hour so I waited and they washed it and they had snacks and drinks and they were very friendly and accommodating

  • Prince C.04-04-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Norma M.03-30-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    It takes too long to get the financials done. Not signing the papers, but everything else.

  • Brittany L.03-29-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Ersula F.03-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018