Average Score (99 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

99 Ratings

4.5 Average

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  • Earl D.07-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Problem solved and everything went smooth.

  • Cynthia W.07-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The staff is always courteous and keep me informed.

  • Lowell L.07-21-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

  • Thomas B V.07-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    It was great.

  • Tammara D.07-16-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Outstanding experience with the salesperson (Mr. Carlton)

  • Cythensis L.07-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Mark C.06-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great customer service

  • Sandra R.06-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Customer service was great, nice waiting room that provides snacks and television entertainment, a brief wait and my car was cleaned to boot, made a very pleasant visit.

  • Margaret H.06-15-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Destiny was very professional and nice and kept me updated on my car and what it needed as always GREAT EXPERIENCE!

  • Carole A.06-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Customer service girl destiny sucks